KLARTO.IO: TERMS OF SERVICE

Last Updated: July 17, 2026

Welcome to Klarto, and thank you for choosing our platform for your business. We are committed to providing a workspace which is designed to help teams grow and accelerate their businesses. These Terms and Conditions of Service agreement (the “Agreement”) is a legally binding contract between you and KlartoTech OÜ, an Estonian business with registration code 17413858 and an address at Narva mnt 5, 10117 Tallinn. The person or corporation that signed up for a Klarto account is what we mean when we say “you” or “the Customer.” You agree to observe the rules when you click the “I Agree” button or use the app at app.klarto.io. If you’re signing up for your business, you’re also saying you have the authority to hold the business to this contract. If you don’t agree with these rules, you shouldn’t be utilizing the platform.

1. DEFINITIONS (WHAT WE NEED TO BE CLEAR ABOUT)

Words are important in Law. Here is what we mean when we use these words to make sure we’re all on the same page: 1. “Authorized User” means anyone you grant access to your workspace. This may be your employee, a freelancer you recruited on a whim, or the full department staff. 2. “Customer Content” is the most important part of your workspace. It’s everything you do, every “to-do” list, every file you post, and every comment your team makes. You are the owner of this. We only host it. 3. “The Service” is the full Klarto system: the web app, the mobile apps (iOS and Android), our support, and the servers that keep everything running. 4. “Workspace”: Your own part of Klarto. It’s encrypted and separate so that other customers can’t see what you’re doing. 5. “VÕS”: This is the Estonian Law of Obligations Act (Võlaõigusseadus). Because we are an Estonian firm, this is the basic Law that governs this deal.

2. HOW TO USE KLARTO (THE LICENSE)

We are not selling you our software. We are permitting you to use it. It’s like a lease. You can access the Service as long as you pay your membership fee and don’t break the rules. You can’t sell this access to anyone else, and you can’t duplicate our code to make your own version of Klarto. We put a lot of work into this, and all intellectual property rights relating to the Service, including its software, code, structure, and functionality, remain exclusively owned by KlartoTech OÜ. Any attempt to copy, reproduce, reverse-engineer, decompile, exploit, or unlawfully access the Service may result in legal action and enforcement of our rights under applicable law. The “No-Go” Zone: You promise not to “hack” the Service, scrape our data using bots, or host anything on Klarto that would land us (or you) in trouble with the Estonian authorities or EU regulators. This includes data that has been stolen, copyrighted content that you don’t own, or anything else that is just against the Law.

3. ACCOUNTS AND SECURITY (STORING THE KEYS SAFELY)

You are in charge of everything that happens in your account when you make it.

3.1. Passwords and Access

We utilize strong encryption on your passwords, so we can’t even see what they are. If you use “password123” and someone gets into your account, that’s your fault. We highly recommend that you use a strong password. If you think someone has gotten into your account without permission, please email us at support@klarto.io straight away so we can help you lock it down. As part of account setup, you may also be asked to provide a phone number, which we use for account verification, security purposes (such as two-factor authentication, if applicable), and to help you recover access to your account.

3.2. Age Limit

Klarto is a tool for professionals. It was made for teams, supervisors, and employee. You have to be at least 16 years old to utilize it because of this. We have to shut down a workspace if we find out that a 12-year-old has set it up. That’s how the Law is.

4. THE MONEY THINGS: TAXES AND BILLS

We aim to keep our prices simple. As we are based in Estonia, we have specific tax requirements.

4.1. Subscription Fees

You pay for Klarto in advance. You will be charged at the start of each period, regardless of whether you choose the monthly or yearly plan. We use Stripe to process all our payments, so we never see your credit card numbers.

4.2. Taxes and Estonian VAT

Our pricing does not include VAT. 1. We will add the normal VAT to your bill if you are an Estonian firm. 2. If you have a valid VAT ID and your business is headquartered in the EU (not Estonia), we will follow the “Reverse Charge” regulation, which means we won’t charge you VAT. 3. If you’re not in the EU, VAT normally doesn’t apply, but you may have to pay your own local taxes.

4.3. No Refunds

This is very crucial. We don’t issue refunds for a “change of heart” under Estonian Law of Obligations. The Service is “delivered” as soon as you pay, as you can use the program right away. If you cancel in the middle of the month, you can still use it until the end of that month, but we won’t give you a refund for the remaining days.

4.4. The 7-Year Rule of Accounting

The Estonian Tax and Customs Board says that even if you close your account, we must keep copies of your invoices and billing records for at least seven years. We follow this rule because it’s required by Law and necessary for audits in the future.

5. THE FUTURE OF AI, TRACKING, AND PRIVACY

We used to be quite careful about avoiding trackers, but now that we’ve grown, we know we need them to reach the right clients.

5.1. Google Analytics and Facebook Pixels

By using Klarto, you agree that we utilize Google Analytics and Facebook Pixels on our public site and platform. Why? We need to know if our ads are working and what features people are using. This helps us make better use of our marketing budget and address things which are not working perfectly. You can block them using browser extensions if you don’t like this, but the app might not work well.

5.2. The Future of AI

We don’t use AI to “read” your tasks or “spy” on how productive your team is at the moment. But let’s be honest: AI is moving quickly. In the future, we will add AI tools to help you automate tasks or learn more about your projects. We promise two things when we do this: 1. Before it happens, we’ll tell you. 2. We will always comply with the EU’s ethical AI rules. AI businesses will never buy your data to train their public models. We will only employ AI to help you, not to steal your secrets.

6. WHO OWNS WHAT INTELLECTUAL PROPERTY?

6.1. Your Data

Everything you put into Klarto is yours. We don’t have any right to your job lists or company ideas. We only have a “technical license” to host it for you.

6.2. Our Platform.

We own all of Klarto. The programming, the design, the logo, and the way the buttons feel are all ours. You can’t use our brand without permission, and you can’t sell our software as if it were your own.

7. WHAT HAPPENS IF SOMETHING BREAKS? (LIMITATION OF LIABILITY)

People develop software, and people make mistakes. We want our Service to be up 100% of the time; sometimes things go wrong.

7.1. “As Is”

We give you Klarto “As Is.” We don’t guarantee that it will be perfect or that it will fix all of your company’s concerns.

7.1.1. Service Availability:

While the Service is provided on an “As Is” basis, KlartoTech OÜ aims to maintain a general monthly uptime target of 80% for the core platform, excluding scheduled maintenance, force majeure events, internet outages outside our control, or third-party infrastructure failures. This uptime target is a service objective only and does not constitute a legally binding guarantee or create any automatic right to financial compensation, refunds, or service credits.

7.2. The Liability Cap

To the fullest extent permitted under applicable law, KlartoTech OÜ shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of business opportunities, loss of data, or operational interruption arising from or related to the use of the Service. Except where liability cannot legally be excluded under applicable law, KlartoTech OÜ shall have no obligation to provide refunds, compensation, damages, or repayments of any kind. The Customer acknowledges that the operation, maintenance, infrastructure, and continued development of the Service involve ongoing operational costs and that the pricing structure of the Service reflects these limitations of liability.

8. ENDING THE RELATIONSHIP (TERMINATION)

8.1. Cancellation

If you want to leave, you can do so at any moment by going to the billing dashboard and canceling your subscription. Once you cancel, you can continue using your workspace until the end of your current subscription period. After that, it will be locked.

8.2. We Want You to Go

We can suspend or ban your account if you: 1. Do not pay your bill. 2. Break the rules, like putting up illegal content. 3. We are being rude to our support workers.

8.3 Deleting Data

After your account is closed, your workspace data will enter a temporary grace period of up to 30 days before permanent deletion. This period is intended to help protect Customers from accidental account removal or unintended data loss. During this grace period, Customers may request restoration of their workspace where technically feasible. Customers are responsible for exporting their data before permanent deletion occurs. Where available, Klarto may support commonly used export formats such as JSON or CSV to assist with data portability requirements under applicable data protection laws. Once the permanent deletion process has been completed on our systems and backups, the data cannot be recovered, and KlartoTech OÜ does not retain shadow copies of deleted workspace data.

9. DISPUTES AND THE COURTS IN ESTONIA

9.1. Governing Law

The laws of the Republic of Estonia govern this whole agreement.

9.2. Where to Settle Disputes

If you want to take legal action, you have to go to the Harju County Court (Harju Maakohus) in Tallinn, Estonia. You agree that this is the only place where you can sue Klarto.

10. “SMALL PRINT” (OTHER)

These Terms May Change: We may need to change this document from time to time. We’ll notify you if we make any updates. For any material changes to subscription pricing or recurring service fees, KlartoTech OÜ will provide at least 30 days’ prior notice before the updated pricing becomes effective. You need to accept the new terms to continue using Klarto if we implement the significant update. Severability: If a court finds that one part of this contract violates the Law, the rest of the deal remains valid. No Waiver: Just because we don’t catch you breaking a rule right away doesn’t mean we can’t enforce it later. This document, along with our Privacy Policy and DPA, is the only agreement we have with each other. Only what’s written here counts. Old emails or “handshake” transactions don’t count.

11. HOW TO GET IN TOUCH

If you have issues with these terms or just want to say hello, you may reach us at the address below: KlartoTech OÜ Address: Narva mnt 5, 10117 Tallinn, Estonia
Registry Code: 17413858
Email: support@klarto.io
Contact: KlartoTech OÜ

Thanks for taking the time to read everything. We know it’s a lot, but it’s necessary to keep our community safe and professional. Let’s get back to work now.